Erickson P. Hernandez

Professional Summary

Strategic operations professional with over 15 years of progressive experience in executive support, systems optimization, and business process automation. Adept at streamlining workflows, integrating technology solutions, and driving organizational efficiency. Skilled in project management, CRM systems (GoHighLevel), Google Suite, ERP platforms, and data-driven decision-making. Proven ability to support executive leadership, enhance operational performance, and implement automation that delivers measurable results.

Professional Experience

Virtual Executive Officer – Operations & Systems | Terra Nova Fitness (Remote)

2022 – Present

• Manage daily operations and executive scheduling, improving workflow efficiency by 30%.
• Design and automate key business processes using GoHighLevel CRM and Google Sheets.
• Oversee client communications, ensuring consistent, high-quality service delivery.
• Implement data-tracking systems to improve decision-making and team accountability.

Independent Contractor (Cold Caller) | Call Magicians

2021 – 2022

• Qualified and engaged potential property sellers based on client requirements.
• Scheduled appointments for acquisitions teams, enhancing lead-to-conversion rates.

Virtual Assistant – Product Researcher | Technology Islands Ltd. (Amazon Canada Marketplace)

2020

• Conducted comprehensive product and cost analysis for Amazon FBA.
• Evaluated profit margins and FBA fees to identify high-performing product opportunities.

Member, Board of Directors | Olongapo Transport and Service Cooperative

2018 – 2022

• Directed policy improvements and governance initiatives for member welfare and growth.
• Strengthened operational efficiency through procedural and structural reforms.

General Manager | Aviva Import and Export Corporation

2015 – 2017

• Managed company operations, logistics, and compliance across departments.
• Led teams to meet project goals, ensuring customer satisfaction and timely delivery.

Manufacturing Supervisor | Hokei Subic Corporation

2007 – 2009

• Supervised manufacturing operations and optimized production schedules.
• Coordinated materials flow and maintained process efficiency across teams.

Sales Assistant | Nicera Philippines, Inc.

2007

• Coordinated with engineers for production scheduling and materials management.
• Ensured accurate tracking of payments and deliveries to maintain client satisfaction.

General Accountant | Subic Bay Marine Exploratorium, Inc.

2006 – 2007

• Managed full-cycle accounting, including payroll, taxation, and reconciliations.
• Ensured financial accuracy in multi-currency transactions and foreign exchange adjustments.

Sales Executive | LTW Technology (Subic) International, Inc.

2003 – 2006

• Built client relationships and provided tailored technical sales support.
• Collaborated with engineering and manufacturing teams to align client needs with production.

General Accountant | Intex Marketing and Sales Corporation

2002 – 2003

• Maintained accurate accounting records, inventory, and financial reports.
• Managed operational funds and reconciled multiple bank accounts.

Sales & Marketing Executive | Intex Marketing and Sales Corporation

2001 – 2002

• Marketed and sold marine and recreational vehicles including yachts and jet-skis.

Manufacturing Technician | HS-Tek Philippines, Inc.

2002 – 2003

• Developed production schedules and quality standards to maintain safety and efficiency.

Cost Accountant (Reliever) | RCM Manufacturing, Inc.

1999

• Prepared financial statements and managed inventory and cost records.

Bookkeeping Clerk | Garcia’s Business and Bookkeeping Agency

1996 – 1999

• Maintained client books, prepared financial reports, and handled tax filings and permits.

Skills

• Workflow Automation & CRM (GoHighLevel)
• Project & Operations Management
• Google Suite & Microsoft Office
• ERP Systems & Data Management
• Business Process Improvement
• Adobe Photoshop & Premiere Pro

Affiliations

• Board of Directors, OSCSM Transport Service & Multi-Purpose Cooperative (2018–2022)
• Chairman, Audit & Inventory Committee, OSCSM Transport Cooperative (2009–2013)